Published: 2005-03-31
Applies to:
- Office Integrator ver. 1.2
Type: How to
Symptoms
Some customers has experienced problems with the Content Studio Office
integrator when they start MS Word, Excel or PowerPoint. During start some error
messages appears and the Office Integrator menu will not be loaded
properly.
Cause
This error can occur on some system due to problems with how some
installations of MS Office handles Add-in components.
Resolution
Version 1.2 of the Office Integrator includes a better error handling for
connect problems and also contains a possibility to suppress all error messages
during connect. This can be useful if this problem persists to occur since the
connect procedure runs every time MS Word, Excel or PowerPoint starts.
To enable connect error messages suppressing you should add one of the
following registry key value with the type DWORD:
HideConnectErrors
in the key
HKEY_CURRENT_USER\Software\Teknikhuset\Content Studio\3.2\Office Integration
or in the key
HKEY_LOCAL_MACHINE\Software\Teknikhuset\Content Studio\3.2\Office Integration
HKEY_CURRENT_USER\Software\Teknikhuset\Content Studio\3.2\Office Integration
or in the key
HKEY_LOCAL_MACHINE\Software\Teknikhuset\Content Studio\3.2\Office Integration
to enable supression HideConnectErrors must set the value 1.
The difference between the 2 keys is that in HKEY_CURRENT_USER only the
current user is affected but in HKEY_LOCAL_MACHINE all users are affected. The
integrator first checks the HKEY_CURRENT_USER value and if this is set to 1 this
value will take effect. If HKEY_CURRENT_USER is not set to 1 or missing but
HKEY_LOCAL_MACHINE is set to 1 the latter will take effect.
WARNING!
Editing the registry should only be done if you have sufficient
knowledge. Improper usage can make your computer or applications behave
unexpectedly.